Privacy policy

1. Değer Teknoloji A.Ş. ("Shopier" or "Company") serves as an e-commerce solution providing a platform for buyers to purchase products offered for sale by Sellers on their own websites, social media accounts, and blogs.

2. Shopier has adopted privacy principles regarding personal information and data security to protect the privacy of Users ("Sellers and Buyers") and to enable them to make the most of the technological infrastructure in use. These privacy principles have been determined to be applied to the collection and/or use of data, including but not limited to personal data, through the website named www.shopier.com ("Website"). For the purpose of providing our services quickly, easily, and reliably, it is necessary to process and transfer the personal data provided by Users to Shopier to third parties. In this context, personal data shared with Shopier is processed in accordance with the provisions of the Turkish Constitution, the Personal Data Protection Law No. 6698 ("KVKK"), the Law on the Regulation of Electronic Commerce No. 6563, the Turkish Penal Code, and relevant legislation.

3. This policy has been prepared to inform real persons whose personal data is processed by Shopier as the data controller, within the framework of Article 10 of the KVKK and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform. In this context, we have prepared this policy to fulfill our obligations arising from the legislation, as well as to provide a good customer experience to our users. In this scope, this policy includes information on; the identity of the data controller and its representative if any, for what purpose personal data will be processed, to whom and for what purpose personal data can be transferred, the method and legal reason for collecting personal data, and the other rights of the data subject listed in Article 11 of the KVKK.

4. Shopier may update this policy in case of changes in applicable legislation, decisions of the Personal Data Protection Board, court decisions, changes in personal data processing and/or transfer methods, purposes, reasons, or similar developments. If this policy is updated, the updated text will be published on the Website. Shopier may publish other enlightenment texts, rules, conditions, or other explanations on the Website within the scope of its activities regarding the processing and/or transfer of personal data.

5. Within the scope of the Services offered by Shopier, personal data is processed and transferred in accordance with Article 20 of the Constitution and Article 4 of the KVKK, by being;

- Lawful and fair,
- Accurate and up-to-date,
- Processed for specific, explicit, and legitimate purposes,
- Relevant to the processing purposes,
- Limited and proportionate,

and by being retained for the period stipulated in the laws or required by the purpose of personal data processing, based on one or more of the conditions specified in Articles 5 and 6 of the KVKK.

6. Personal data is processed in proportion to the purposes of the services provided by Shopier, to enable Shopier to continue its activities, provide better service, measure and improve the quality of its service, identify the preferences and needs of our customers and employees, process and evaluate job applications, ensure communication with those who have established business relations with our Company, act in accordance with current legislation, send newsletters and notifications via email, record address and contact information for communication, carry out transactions related to contract establishment and performance, prepare all records and documents that will serve as the basis for processing in electronic or paper environment, evaluate Users' complaints and suggestions, and ensure information security, provided that explicit consent is obtained in accordance with current legislation or without explicit consent if explicit consent is not required within the scope of current legislation. In this context, Shopier may record, store, update, disclose, transfer, classify, and process personal information regarding Users in cases and to the extent permitted by legislation.

7. When Users register with Shopier, they share their name, surname, full address, phone number, email address, and, according to their preferences, bank and payment information with the Company. The Company may process and/or use this information provided by Users for the purposes of using Shopier, without any further approval during the contractual relationship and for a period not exceeding 10 (ten) years after the account is closed. Personal information provided by Users is generally confidential information and is considered personal data under the Personal Data Protection Law No. 6698. This information is kept confidential by the Company and will not be disclosed or shared with third parties by the Company unless otherwise explicitly stated.

8. Sellers and Buyers transmit certain personal information (name, surname, company information, phone, postal address and/or email address, and similar) to the Company by filling out various fields on Shopier. The Company may use this requested information for purposes other than those specified in the Terms of Use and Membership Agreement, by the Company or by persons with whom it cooperates, provided that personal information is kept anonymous. In this context, the Company may retain all kinds of information and data provided by Users, by anonymizing them in accordance with the KVKK and the current secondary legislation, in a way that cannot be associated with an identifiable real person in any form or manner, even by matching it with other data, and in this context, it may use the anonymized data as it wishes for statistical evaluations, market research, and similar purposes.

9. In accordance with Article 4 of the KVKK, Shopier has the obligation to keep the personal data of data subjects accurate and up-to-date, therefore, our users must share their accurate and up-to-date data with Shopier to enable it to fulfill these obligations. We would like to state that if your personal data changes in any way, you need to update your data by visiting the "Account Management > Account Information" section in your Shopier account.

10. Personal information provided by Users may also be used to contact Sellers and Buyers for any reason. In this context, Sellers and Buyers acknowledge and declare that by providing the information requested by the Company, the Company may use this information to contact them.

11. Information provided by Sellers and Buyers or information regarding transactions made through Shopier may be used for various statistical evaluations, market research, and similar purposes by the Company and its cooperating institutions or persons, even outside the purposes and scope determined by the Terms of Use and Membership Agreement, by being anonymized.

12. Shopier, in its capacity as data controller, processes some of your personal data within the scope of telephone calls made with the call center for the purposes of improving service quality, measuring satisfaction and performance, effectively managing complaints, determining the call for statistical purposes, and using it as evidence in future disputes. In this context, your name, surname, phone number, voice recording to be taken, and call information are processed during telephone calls. In addition, your personal data processed within the scope of telephone calls will be shared with the call center service provider from which we receive service regarding the telephone call and with companies from which we receive services within the scope of carrying out marketing activities.

13. As a general rule, Users' personal data is not transferred to third parties without the explicit consent of the relevant individuals, within the scope of the rules specified in the KVKK and the purposes specified in this policy. However, personal data may be transferred to third parties within Turkey and abroad, our business partners, our performance assistants, and regulatory and supervisory institutions and official authorities in line with the purpose of our services and activities or in cases stipulated by relevant legislation, by taking the necessary security measures in line with personal data processing purposes. Information to be provided by Users within the scope of using Shopier will be processed by the Company in accordance with the KVKK. In this context, the Company may share personal information to be provided by Users with credit card service providers, payment service providers, internet service providers, real and legal persons providing mobile application and website software maintenance and support services, in addition to third parties with whom it has a contractual relationship.

14. Shopier may use online services, interactive applications, email messages and advertisements, cookies and other technologies. With these technologies, it can compare information shared by Users with Shopier with publicly available information; detect the device's operating system, operating system language, processor type, browser version, device location, time zone, IP address, and similar information. In addition, the Company or third parties authorized by it may detect and use the Internet Protocol (IP) address of Sellers and Buyers if necessary for identifying system problems and resolving potential technical issues.

15. Shopier may process information about products for which the purchase process has not been completed and send notifications to Buyers regarding the purchase of products to improve the shopping experience.

16. The Company may obtain information about the use of Shopier by Sellers and Buyers by using a technical communication file (cookie). Cookies are small text files sent by a website to the user's browser to be stored in main memory. A cookie facilitates use by storing status and preferences about a website. Cookies help obtain statistical information about site visits and generate customized advertisements and other dynamic content for Sellers and Buyers. Users can remove and reject these cookies from their browsers at any time. Detailed information about cookies can be found in the Cookie Policy.

17. Shopier collects and uses Users' personal information to operate and improve its services. These uses may include providing more effective Customer service to Users, simplifying the use of applications and services by eliminating the need to repeatedly enter the same information, conducting research and analysis for the purpose of improving our application and services, and displaying customized content based on Users' interests and preferences. Special categories of personal data (religion, sect, ethnicity, race, etc.) will not be requested and processed by Shopier without the explicit consent of Users.

18. Passwords for Seller accounts should not be shared with third parties and should be formulated in a way that cannot be guessed by third parties. If Sellers share their password and other account information with third parties, the Seller will be responsible for all transactions made on behalf of the account. In the event of any security vulnerability regarding the security of the account and/or password, Sellers are obliged to immediately contact the Company.

19. Users' personal data will be collected only within the scope of Shopier's field of activity and in line with the collection purposes, stored for the periods required by the processing purposes and/or stipulated in the current legislation, not processed in excess of the rules specified in the KVKK, and in case the reasons requiring processing cease to exist, it will be deleted, destroyed or anonymized ex officio or upon the request of Users as the data subject, reserving the mandatory retention periods arising from other current legislation.

20. In certain situations, the Company may disclose information regarding Sellers and/or Buyers to third parties other than those explicitly stated in this Disclosure Text and Privacy Policy. These situations include, but are not limited to; complying with responsibilities imposed by current legislation, fulfilling the requirements of the Terms of Use and Membership Agreement and its annexes, and when it is necessary to provide information for an investigation conducted by an authorized authority in accordance with relevant legislation requesting information about users, and other exceptional circumstances listed in the KVKK.

21. Users, by becoming a member of Shopier, have the right to inquire whether their personal data is processed, to request information if it has been processed, to inquire about the purpose of processing their personal data and whether it is used in accordance with its purpose, whether it is transferred domestically or abroad; to request the correction of any incomplete or inaccurate personal data; to request the deletion or destruction of personal data and to demand that this situation be notified to third parties to whom the personal data has been transferred.

22. To exercise these rights arising from current legislation, Users can make a written application in accordance with Article 13 of the KVKK, to the address of Shopier specified below; with their name, surname and signature, their T.R. identity number if they are a citizen of the Republic of Turkey, if not, their nationality, passport number or identity number if any, residential or workplace address for notification, email address and phone number for notification, and by adding the subject of the request and necessary information and documents to identify your identity. Applications will be evaluated by Shopier and concluded free of charge within thirty days.

For applications within the scope of Article 11 of the KVKK:
- Data Controller: Değer Teknoloji A.Ş.
- Address: Merdivenköy Mah. Bora Sk. Nidakule Göztepe No:1-3 İç Kapı No:34 Kadıköy / İstanbul

23. This Disclosure Text and Privacy Policy will come into force on 16/08/2023 and will be valid for all Users as of the specified date.